How I work

I’m big on processes, so you’ll always know
where you are at every stage of the project.

Briefing

 

  • After I receive your initial enquiry, I’ll email you a project brief and arrange a time to complete it together. Based on the information you provide, I’ll prepare a quote for your work

Costings

 

  • As each project is different, I usually provide a fixed price quote that’s dependent on the scope of work involved.
  • You’ll know the cost, the timeline and what’s included, from the start.
  • If you’re a small business needing help with website copy, one of my website packages might suit you best. 
  • If you accept my quote, I’ll invoice you for a deposit of 50% of the cost.
  • Once I receive your payment, I’ll add your work to my schedule and organise a time for us to discuss the brief in more detail.

Timing

 

  • My availability and the timing to complete your project will depend on the agreed scope, my workload and your deadline – if you have one.
  • I follow a clearly defined process for each project. I include details of the process in my quote.

Project Sign-off

 

  • Once you’ve approved the first draft, I’ll send you an invoice for the balance due.
  • I include up to two rounds of amendments in my quote, in case you want to make some changes to the first draft.
  • Once I receive your final payment, copyright for the content will pass to you, and we’ll proceed to project sign-off.
  • At this point, I’ll ask you for feedback and a testimonial or two.

I offer all my return clients a ‘thank you discount’ for repeat business.

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